Technical Analyst

Ministry of Transportation (MTO)

Demonstrated proficiency in optimizing software development processes and implementing automation to improve efficiency and reliability.
Focused on collaboration, documentation, and continuous improvement, contributing to the success of the team.
Designed and developed code on automation tools such as Microsoft Power Automate and AI Builder, reducing manual tasks performed by stakeholders by 75%.
Achieved a 30% reduction in system downtime by troubleshooting and debugging issues related to CI/CD pipelines and automation scripts, improving system reliability.
Monitored and maintained software applications and infrastructure, including 10 servers, 5 databases, and 20 network devices, achieving 99.9% uptime and minimizing system downtime by 20%.
Developed 10+ automation workflows and scripts, resulting in a 40% reduction in time spent on repetitive tasks.
Optimized cloud infrastructure performance by identifying and resolving bottlenecks, tuning parameters, and optimizing resource utilization, resulting in a 20% improvement in system performance.
Documented DevOps processes and procedures for future reference, ensuring consistency and knowledge transfer across team members, resulting in a 20% reduction in time required for onboarding new team members.